Terms of Service

Replyed is a service operated by Aguilar Global LLC, 30 N Gould St Ste N, Sheridan, Wyoming 82801 (USA). By installing or using Replyed you accept these terms.

1. The service

Replyed connects to your Shopify store and your support inbox to triage messages, draft AI replies, flag delayed orders and assemble evidence for payment disputes.

2. Your account

You are responsible for keeping your credentials secure and for the configuration you apply. Automated replies are sent on your behalf according to the policies you configure in Replyed.

3. Acceptable use

You may not use Replyed to send unsolicited email, mislead customers, or breach applicable law or the rules of Shopify and email providers.

4. Artificial intelligence

Replies are generated automatically and may contain errors. You can review every reply before sending by enabling draft mode. The final decision on what is sent to the customer is yours.

5. Billing and cancellation

The service is billed per period. You may cancel at any time by uninstalling the app; access continues until the end of the paid period and your data is deleted 48 hours after uninstall.

6. Liability

The service is provided "as is". To the extent permitted by law, Aguilar Global LLC is not liable for indirect damages or lost profits, and total liability is limited to the amount paid in the previous three months.

7. Governing law and contact

These terms are governed by the laws of the State of Wyoming (USA). Contact: legal@getreplyed.io.